payment is required upon booking. All applications for bookings of children’s
parties must be made on the relevant booking form. Applications will not be
considered from persons under 18 years of age. The council reserves the right
to refuse any application and terminate at any time.
you need to cancel your birthday party please give as much notice as you can.
If you cancel within seven days or less (of the party) we are not able to
refund the booking fee. If you cancel eight to fourteen days before the party,
we’ll refund 50% of the booking fee. If you give us more than two weeks’ notice
of cancellation we’ll be happy to refund the entire booking fee.
will need to complete the relevant photography consent form, this is required
on the day of the party.
we are providing the food, final numbers and menu options must be confirmed
seven days in advance of the party. Please tell us about any allergies, dietary
requirements or health concerns at least one week prior to the party to ensure
we can arrange the appropriate menu and staff to cover. We may make an extra charge
for specialist food or extra staff that are required. If you would like to
provide your own party food we have a food area, the safety of which remains
the responsibility of the hirer. The food area must be left clean, tidy and
in a reasonable condition ready for the next party.
parents must stay in the centre for the duration of the party. Parents/guardians
are responsible for their children at all times. The admissions policy must be
followed at all times.
For children aged 8 years and over. Children must be able to swim 25 metres
& Floats Available for children under the age of 8, the hirer will be
advised at the time of booking, the recommended adult to child supervision
Centre Children aged 5-10years are allowed onto the toboggans. Suitable
clothing for the weather conditions should also be worn. You cannot consume
food in the Ski Centre that has not been purchased on the premises.
Rink Gloves and clothing covering arms and legs must be worn. Please adhere to
the ice etiquette. Notice boards are situated in boot hire and rinkside. You
cannot consume food in the Ice Rink/Soft Play that has not been purchased on
to or loss of property People using these premises do so at their own risk. The
Council accepts no liability for any claim for loss or damage unless caused by
its own negligence.